Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing total client satisfaction through its world class production. Our goal is to foresee the needs of all our clients along with deal with them with forklifts which provide the reliability, the value and the performance that they demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both on line as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, so as to guarantee the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests take place in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each and Every Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits actually hold all workers accountable for constant quality, together with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster provides a wide array of features. The company has remained fully committed to its key focus on both quality and safety, on being innovative every time, and by offering some of the best material handling machinery on the market. These are only a few of the reasons why Hyster has become a leader in the industry.